We’re Here to Help
Whether it is trouble accessing you or email or questions about software, the College of EngineeringIT support staff are here to help. The Engineering Help Desk website is available on the Internet and our office is in room 229 of the ECE Building.
Contact Us!
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Hours: Monday through Friday, 8 a.m. to 5 p.m.
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Phone number: 520.626.7094
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Website: https://support.engr.arizona.edu
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Ticket: New
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Email: support@engr.arizona.edu
Services and Helpful Links
- Support links and FAQs
- Good information for new faculty
- University of Arizona IT Policies
- UA Mandatory Security Awareness Training
- Campus IT Support
- List of Campus IT Services
- Purchasing and setup of computing equipment
- Purchasing and installing software
- UAConnect365 – University Email setup
- Outlook Web App Email Web Client (OWA)
- POP/IMAP Settings if needed
- Information on Email Forwards
- Installing Lab Licenses or special software
- Assistance with setting up a d2l course
- Assistance with class capture or distance learning options
- Assistance with Conferencing
- Assistance acquiring special equipment for classrooms
- Assistance with Web based services
- Provide assistance using the Science DMZ
- Purchasing and centrally hosting research equipment
- Assistance with CUI or ITAR based Research
- Assistance with Static IP’s and Firewall configurations
- License contracts
- Access Linux systems from home
- Assist with access to UA HPC Systems
- Assist in purchasing University Storage and services
